Technology & Remote Learning Support for Students and Families
To support the highest levels of academic success, as we continue to engage in Remote Learning, it is essential that all students have access to effective instructional technology and internet access. Our QHST Professional Community is here to provide support to our QHST Students and Families with all aspects of Remote Learning.
As of January 12th, 2021, QHST Students and Families can no longer directly request Remote Learning devices (IPADs) from NYCDOE Central. As a result, please use the QHST Student Technology Support Request Form for Remote Learning Device & QHST G-Suite Account Support (linked below) to make a request for an internet enabled device.
Additionally, please use the QHST Student Technology Support Request Form for Remote Learning Device & QHST G-Suite Account Support (linked below) if QHST Students and/or Families need support with student QHST G-Suite Accounts.
Please find our QHST Student Technology Support Request Form for Remote Learning Device & QHST G-Suite Account Support here:
https://forms.gle/MpAveypFNxhrV4wB6
NYCDOE IPADS
If QHST Students and/or Families have already received a Remote Learning Device (IPAD) from NYCDOE Central during either the 2019-2020 or 2020-2021 School Year, and need support with that device, please see the information below:
Getting Started with Your iPad
If you have received your iPad, and need help getting it set up, see the Getting Started with Your iPad page here:
https://www.schools.nyc.gov/learn-at-home/ipad-distribution/getting-started-with-your-ipad
Technical Support for Families
Support for the iPads is available through the creation of an NYCDOE Technical Support Ticker, which can be created by QHST Students and/or Families by calling the NYCDOE Helpdesk at:
718-935-5100
Or by accessing the webform here:
https://www.google.com/url?q=https%3A%2F%2Fwww.nycenet.edu%2Ftechnicalsupportforfamily&sa=D
NYCDOE Schools Accounts (NYSCA)
If QHST Students and/or Families need support with the NYSCA Account, please contact our QHST Parent Coordinator Ernesto Isaac at: eisaac8@schools.nyc.gov or 631-623-2143 and/or please see the information below:
Did you know that you can track your child’s education on any computer, phone, or tablet? All NYCDOE Students and/or Families can do so right in the NYC Schools Account (NYCSA). You can sign up for an account by entering a few basic details. This will allow you to begin receiving notifications from the DOE. It only takes five minutes, and it is the first step in getting a full account. For more information about NYSCA Accounts, please visit:
https://www.schools.nyc.gov/learning/student-journey/nyc-schools-account
QHST Students can access their NYSCA Account and/or reset the password for an already active NYSCA Account by:
1. Going to Student Account Self Service (Open external link - Click On Italics)
2. Enter your 9-digit Student ID (OSIS) number. (You can find your Student ID number on a report card, your student ID card, or in your NYCSA account.)
3. Enter your birthday.
4. Click Continue.
5. If the information you enter matches your student record, your username will be displayed.
6. Your student ID is your username followed by @nycstudents.net - For example, if your username is JaneD, your student account ID is JaneD@nycstudents.net.
7. If you haven't already set up a password, you will be asked to set one up.
8. Pick a password that only you will know.
9. Re-enter your password.
10. Click Update Password
QHST PupilPath/SKEDULA Accounts
For support with our PupilPath Online Gradebook, QHST Students and/or Families should contact their Small Learning Community Guidance Counselor:
Emerson SLC - Debra Albano at: dalbano3@schools.nyc.gov
Freire SLC - Dan O'leary at: doleary2@schools.nyc.gov
Montessori SLC - Kristy Faughey at: kfaughe@schools.nyc.gov
Or our QHST Parent Coordinator Ernesto Isaac at: eisaac8@schools.nyc.gov or 631-623-2143
Additionally, QHST Families with already existing PupilPath/SKEDULA Accounts can reset their PupilPath Parent Account via the PupilPath Website at: